The Claims SPOT http://theclaimsspot.com Identifying opportunities is easier when you know how to SPOT the issues Wed, 09 May 2012 20:12:45 +0000 en hourly 1 http://wordpress.org/?v=3.3 Insanity: Claim’s Departments Can’t Expect Different Results Without Changing Their Organizations http://theclaimsspot.com/2012/05/09/insanity-claims-departments-cant-expect-different-results-without-changing-their-organizations/ http://theclaimsspot.com/2012/05/09/insanity-claims-departments-cant-expect-different-results-without-changing-their-organizations/#comments Wed, 09 May 2012 20:12:45 +0000 Marc Lanzkowsky http://theclaimsspot.com/?p=3042 http://theclaimsspot.com/2012/05/09/insanity-claims-departments-cant-expect-different-results-without-changing-their-organizations/feed/ 3 Listening: The Most Under-Utilized Skill in Negotiation http://theclaimsspot.com/2012/03/22/listening-the-most-under-utilized-skill-in-negotiation/ http://theclaimsspot.com/2012/03/22/listening-the-most-under-utilized-skill-in-negotiation/#comments Thu, 22 Mar 2012 15:12:38 +0000 Nancy Hudgins http://theclaimsspot.com/?p=2998 http://theclaimsspot.com/2012/03/22/listening-the-most-under-utilized-skill-in-negotiation/feed/ 0 What Would Steve Jobs Do In A Claims Organization? http://theclaimsspot.com/2012/03/15/what-would-steve-jobs-do-in-a-claims-organization/ http://theclaimsspot.com/2012/03/15/what-would-steve-jobs-do-in-a-claims-organization/#comments Thu, 15 Mar 2012 14:48:04 +0000 Marc Lanzkowsky http://theclaimsspot.com/?p=3019 http://theclaimsspot.com/2012/03/15/what-would-steve-jobs-do-in-a-claims-organization/feed/ 0 Negotiation Strategy: Going to the Balcony http://theclaimsspot.com/2012/02/13/negotiation-strategy-going-to-the-balcony/ http://theclaimsspot.com/2012/02/13/negotiation-strategy-going-to-the-balcony/#comments Mon, 13 Feb 2012 21:21:15 +0000 Nancy Hudgins http://theclaimsspot.com/?p=3005 http://theclaimsspot.com/2012/02/13/negotiation-strategy-going-to-the-balcony/feed/ 0 Getting More in Your Negotiations http://theclaimsspot.com/2012/01/24/getting-more-in-your-negotiations/ http://theclaimsspot.com/2012/01/24/getting-more-in-your-negotiations/#comments Tue, 24 Jan 2012 16:01:42 +0000 Nancy Hudgins http://theclaimsspot.com/?p=2988 http://theclaimsspot.com/2012/01/24/getting-more-in-your-negotiations/feed/ 2 Why Don’t Claims Organizations Track Claims Through The Process The Way UPS Tracks A Package? http://theclaimsspot.com/2011/12/28/why-dont-claims-organizations-track-claims-through-the-process-the-way-ups-tracks-a-package/ http://theclaimsspot.com/2011/12/28/why-dont-claims-organizations-track-claims-through-the-process-the-way-ups-tracks-a-package/#comments Wed, 28 Dec 2011 16:13:50 +0000 Marc Lanzkowsky http://theclaimsspot.com/?p=2962 http://theclaimsspot.com/2011/12/28/why-dont-claims-organizations-track-claims-through-the-process-the-way-ups-tracks-a-package/feed/ 2 2 Problems To Prevent Before They Get Out Of Control: The Lily Pads Revisited http://theclaimsspot.com/2011/12/07/2-problems-to-prevent-before-they-get-out-of-control-the-lily-pads-revisited/ http://theclaimsspot.com/2011/12/07/2-problems-to-prevent-before-they-get-out-of-control-the-lily-pads-revisited/#comments Wed, 07 Dec 2011 19:55:52 +0000 Marc Lanzkowsky http://theclaimsspot.com/?p=2925 http://theclaimsspot.com/2011/12/07/2-problems-to-prevent-before-they-get-out-of-control-the-lily-pads-revisited/feed/ 0 Want To Really Save Money In Mediation? Here’s The Secret: Practice Your Negotiations http://theclaimsspot.com/2011/11/17/want-to-really-save-money-in-mediation-heres-the-secre-practice-your-negotiations/ http://theclaimsspot.com/2011/11/17/want-to-really-save-money-in-mediation-heres-the-secre-practice-your-negotiations/#comments Thu, 17 Nov 2011 13:10:04 +0000 Nancy Hudgins http://theclaimsspot.com/?p=2939 http://theclaimsspot.com/2011/11/17/want-to-really-save-money-in-mediation-heres-the-secre-practice-your-negotiations/feed/ 0 2 Company Types And Their Approach To Claim Audits: The Have To’s And The Wants To’s  http://theclaimsspot.com/2011/11/09/2-company-types-and-their-approach-to-claim-audits-the-have-tos-and-the-wants-tos%c2%a0/ http://theclaimsspot.com/2011/11/09/2-company-types-and-their-approach-to-claim-audits-the-have-tos-and-the-wants-tos%c2%a0/#comments Wed, 09 Nov 2011 14:32:58 +0000 Marc Lanzkowsky http://theclaimsspot.com/?p=2920 http://theclaimsspot.com/2011/11/09/2-company-types-and-their-approach-to-claim-audits-the-have-tos-and-the-wants-tos%c2%a0/feed/ 1 Military Service, Leadership & Claims: A Conversation With CNA’s George Fay, Executive Vice President, Worldwide P&C Claims http://theclaimsspot.com/2011/10/20/military-service-leadership-claims-a-conversation-with-cnas-george-fay-executive-vice-president-worldwide-pc-claims/ http://theclaimsspot.com/2011/10/20/military-service-leadership-claims-a-conversation-with-cnas-george-fay-executive-vice-president-worldwide-pc-claims/#comments Thu, 20 Oct 2011 20:01:21 +0000 Marc Lanzkowsky http://theclaimsspot.com/?p=2886 http://theclaimsspot.com/2011/10/20/military-service-leadership-claims-a-conversation-with-cnas-george-fay-executive-vice-president-worldwide-pc-claims/feed/ 0