Lower Costs, Enhance Value, Improve Operations

We Lower Costs

Lanzko is dedicated to finding areas in your organization to lower costs. Operations often fail to see areas to improve because they are too involved in the day-to-day running of the organization. A second set of eyes is the best method to locate those hard-to-find instances for improvement. Through an end-to-end process analysis, Lanzko uses its Path to Success and S.P.O.T. Assessment to locate wasteful processes and ensure critical expense dollars are used effectively.

Lanzko has found savings in the failure to use existing technology to its fullest capabilities resulting in unnecessary and costly workarounds. In low priority areas in the claim handling process such as litigation management, anti fraud, and subrogation there are easy methods to employ to reduce costs. We can evaluate these programs and find significant savings by simply reviewing current procedures and making minor procedural changes to eliminate waste. For these reasons we believe our services to be budget neutral and pay for themselves.

We Enhance Value

A claims department is the lifeblood of any insurance or related operation. A properly run claims department creates strong relationships with insured who buy insurance and brokers who sell it. Lanzko helps ensure that process is efficient and that touch points with customers and representatives effectively enhance the services aspect of claims department.

For Companies to succeed, basic expected services must be met. We work to first determine and correct those problems that fail to meet those minimum requirements and to ensure that existing processes enhance the value of your operation. Whether improving systems or ensuring that information available is provided promptly and efficiently, we assist in moving your organization to excite both internal and external customers and show the importance of value of your operation.

Lanzko understands that claims department are the visible front to your organization when insured’s are most vulnerable and need the trust and financial support the most. The efficient handling of claims is a sure way to create customer loyalty and increase value to the organization.

We Improve Operations

Operational improvement can be difficult to achieve while an organization is concerned with the day-to-day job functions. Overlooking or relegating to a low priority potential simple chances to improve an operation is a common side effect. Lanzko is the operational specialist and uses its Path to Success procedure and S.P.O.T. Assessment to identify ways to improve your operation and ensure you have a smart and efficient claims organization.

Whether through selecting new technology or using current technology more efficiently, Lanzko assists in finding areas to increase productivity. Oftentimes using and realigning existing resources is all that is needed to dramatically improve your organization efficiency while enhancing both your customer’s experience as well as your employee’s work life.