Recent Posts
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- Book Review: The Global Directors and Officers Handbook by Granof & Nicholls
- 15 Excuses For Not Changing And 5 Reasons To Change The Way We Make Change
- Part 3 on Leadership: Challenges and Assistance in Leading Change
- Part 2 on Leadership: Developing a Strategic Transformation Team
- Leadership: The Change Process In Claims Requires A Different Approach
- Claims Challenge: It’s Time for a Change – Are You In?
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- 3 Ideas To Prepare For The Completely Unexpected: The “Sandy Contingency”
- The 5 Core Leadership Traits Of A Well Managed Claim File
- Claims Predictive Modeling: Using The Numbers To Improve Operations And A Change Worth Exploring
- A Claims Tale Of Three Little Managers And Their Review Programs
- Everybody Wants to Make Improvements In Claims But No One Actually Makes It Happen
Don’t keep doing it just because you have always done it that way
So many organizations fail to improve because they get set in their old ways. Hey, a comfy couch is a nice thing as long as the springs are strong and the feathers don't keep falling out.
Ask yourself why you do certain things. If your answer is "well we have always done them that way", then maybe it's time to look again.
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