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Category Archives: Negotiation

  1. Negotiation Strategy: Going to the Balcony February 13, 2012

    Posted in Mediation & Settlement, Negotiation, SPOT on Legal.

    Sometimes taking a break from the heat of negotiations is a good way to jump start the process. In our latest post from contributor Nancy Hudgins, The Claims SPOT explores ways to cool those emotions in a heated claims negotiation. Take a look and tell us how you would react?

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  2. Getting More in Your Negotiations January 24, 2012

    Posted in Book Review, Mediation & Settlement, Negotiation, SPOT on Legal.

    Take a look at Contributor, Nancy Hudgins review of the Stuart Diamond book on negotiation. We can always use ideas on how to improve negotiations and these look like some good ones.

    2 comments
  3. Want To Really Save Money In Mediation? Here’s The Secret: Practice Your Negotiations November 17, 2011

    Posted in Mediation & Settlement, Negotiation, SPOT on Issues.

    Like most things in life, the more you practice the better you will get at it. Try and practice negotiations wherever you are and you will become a better claims negotiator. Take a look at our latest post from Nancy Hudgins on the art of practicing your negotiations.

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  4. 2 Approaches To Early Resolution And Cost Savings For Litigation Guidelines September 19, 2011

    Posted in Mediation & Settlement, Negotiation, SPOT on Costs.

    We welcome Nancy Hudgins as a contributing author to the Claims SPOT. Nancy is is a national mediator based in San Francisco and will be writing on resolving claims. In her first post, she points to two methods to early resolution and ways they can cut litigation cost.

    5 comments
  5. 5 Things To Avoid When Negotiating In Business and Claims March 2, 2011

    Posted in Negotiation, SPOT on Issues.

    Let’s face it, claims is as much about negotiating as anything. It is a significant part of our jobs as claims professionals, yet little real time is spent honing those skills. In coming across an article on 5 things you should never say while negotiating, we comment on how these techniques can be used in claims negotiations. Take a look, and tell us your techniques.

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  6. 3 Settlement Techniques That Will Help Move A Case To Resolution May 25, 2010

    Posted in Negotiation, SPOT on Issues.

    As a claims professional, you know you have cases that will ultimately settle, and can settle, but for some reason or another you just can’t get there. Recently I came across a great blog dedicated to providing different ideas and solutions surrounding the settlement process. Settlement Perspectives, written by John DeGroote, provides insights and “thoughts on how to resolve disputes and get your deal done.”

    In today’s post I comment on three techniques suggested by John – Managing Expectations, Decision Trees and Offers of Judgment – and show how more out-of the-box approaches can be a useful way to move a case to resolution and settle claims faster and cheaper.

    4 comments