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Getting Creative And Reducing Claim Costs Without Sacrificing Quality – Part II

Last month, Suzanne Ganier discussed the building blocks needed to reduce claim and litigation costs, while still maintaining a strong focus on quality. Those building blocks included:

* collecting current data about your claims and litigation
* evaluating the claim and litigation work itself
* settling on a carrier claim and litigation handling philosophy

In her follow up, Suzanne discusses how these building blocks create a foundation on which to build new processes and procedures that will reduce your claim and litigation costs, and maybe even decrease you volume as well. I refer this building process as looking at What I Have, What I Want, and What I See.

by Suzanne Ganier••3
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Thinking Outside The Box: Litigation management program initiatives can substantially lower costs

Managing litigation is an easy way to save extra expense costs on claims files. A strong litigation management program designed to help foster improved communication, and streamline defense of insureds, benefits all parties involved. As I wrote about the cost savings benefits of out-of-the-box claims handling, using new and forward thinking strategies for litigation management is an excellent way to save money. Using specialized vendors, claim handlers can further control legal costs as well as enhance their defense.

by Marc Lanzkowsky••0