Sometimes taking a break from the heat of negotiations is a good way to jump start the process. In our latest post from contributor Nancy Hudgins, The Claims SPOT explores ways to cool those emotions in a heated claims negotiation. Take a look and tell us how you would react?
Negotiation
Getting More in Your Negotiations
Take a look at Contributor, Nancy Hudgins review of the Stuart Diamond book on negotiation. We can always use ideas on how to improve negotiations and these look like some good ones.
Want To Really Save Money In Mediation? Here’s The Secret: Practice Your Negotiations
Like most things in life, the more you practice the better you will get at it. Try and practice negotiations wherever you are and you will become a better claims negotiator. Take a look at our latest post from Nancy Hudgins on the art of practicing your negotiations.
Don’t Go Into Mediation Cold: Settlement Requires A Game Plan
Like football, a good play book will make executing the game plan better. That is if you have a game plan. In her latest post by contributor Nancy Hudgins, she discusses the importance of having a Settlement Game Plan. Most counsel do not spend a significant amount of time preparing for mediation and settlement. With a game plan discussed in advance, you will improve your chances of settlement.
5 Things To Avoid When Negotiating In Business and Claims
Let’s face it, claims is as much about negotiating as anything. It is a significant part of our jobs as claims professionals, yet little real time is spent honing those skills. In coming across an article on 5 things you should never say while negotiating, we comment on how these techniques can be used in claims negotiations. Take a look, and tell us your techniques.
3 Settlement Techniques That Will Help Move A Case To Resolution
As a claims professional, you know you have cases that will ultimately settle, and can settle, but for some reason or another you just can’t get there. Recently I came across a great blog dedicated to providing different ideas and solutions surrounding the settlement process. Settlement Perspectives, written by John DeGroote, provides insights and “thoughts on how to resolve disputes and get your deal done.”
In today’s post I comment on three techniques suggested by John – Managing Expectations, Decision Trees and Offers of Judgment – and show how more out-of the-box approaches can be a useful way to move a case to resolution and settle claims faster and cheaper.