Get to the point! Claims examiners are juggling more responsibilities than ever, with less time to … 5 Key Insights Every Counsel Status Report Must Deliver for Claims ExaminersRead more
Decision Support
5 Fatal Flaws in Litigation Management: Why Immediate Change is Crucial
With over 25 years of experience in the insurance industry, I’ve had the unique opportunity to … 5 Fatal Flaws in Litigation Management: Why Immediate Change is CrucialRead more
Improving Litigation Management: A Data-Driven Approach
Addressing the Challenges of Accurate Data The integration of data analytics and predictive modeling into litigation … Improving Litigation Management: A Data-Driven ApproachRead more
A Nice Refresher: The Critical Role of Timely and Accurate Practices in Claims Management
I hate to state the obvious, but accurate, timely and consistent reserving is the one truth … A Nice Refresher: The Critical Role of Timely and Accurate Practices in Claims Management Read more
Leveraging AI as a Decision Support Tool in Claims Processing: A Balanced Approach
AI in claims processing: A powerful ally, not a replacement. This article explores how insurers can strategically implement AI as a decision support tool, enhancing human judgment while maintaining ethical standards. We discuss key strategies including AI-powered insights, bias mitigation, and continuous learning, showing how this balanced approach improves efficiency and fairness in claims resolution.