In our line of work, myths can be more dangerous than mistakes. They slow progress, fuel … 4 AI Myths Holding Claims Teams BackRead more
SPOT on Issues
5 Key Insights Every Counsel Status Report Must Deliver for Claims Examiners
Get to the point! Claims examiners are juggling more responsibilities than ever, with less time to … 5 Key Insights Every Counsel Status Report Must Deliver for Claims ExaminersRead more
Turning the Tide: Transforming Litigation Management from Conflict to Collaboration
In the first article of this series 5 Fatal Flaws in Litigation Management, we examined the … Turning the Tide: Transforming Litigation Management from Conflict to CollaborationRead more
5 Fatal Flaws in Litigation Management: Why Immediate Change is Crucial
With over 25 years of experience in the insurance industry, I’ve had the unique opportunity to … 5 Fatal Flaws in Litigation Management: Why Immediate Change is CrucialRead more
5 Actionable Strategies for Emerging Trends and Challenges for Claims Departments in 2025
It’s been an interesting year and 2025 is shaping up to be another exciting year for … 5 Actionable Strategies for Emerging Trends and Challenges for Claims Departments in 2025Read more
Thinking About 2025: Driving Innovation in Insurance Claims Technology
The U.S. insurance industry continues to exhibit its remarkable resilience, as underscored by its impressive financial … Thinking About 2025: Driving Innovation in Insurance Claims TechnologyRead more
Improving Litigation Management: A Data-Driven Approach
Addressing the Challenges of Accurate Data The integration of data analytics and predictive modeling into litigation … Improving Litigation Management: A Data-Driven ApproachRead more
Streamlining the First Notice of Loss (FNOL) Process: Best Practices and Technologies
In the fast-paced world of insurance claims, the First Notice of Loss (FNOL) process is the … Streamlining the First Notice of Loss (FNOL) Process: Best Practices and TechnologiesRead more
A Nice Refresher: The Critical Role of Timely and Accurate Practices in Claims Management
I hate to state the obvious, but accurate, timely and consistent reserving is the one truth … A Nice Refresher: The Critical Role of Timely and Accurate Practices in Claims Management Read more
Taming the Claims Severity Beast: A Data-Driven Approach to Litigation Management
In today’s landscape of escalating lawsuit costs and economic uncertainty, managing litigation severity has become a … Taming the Claims Severity Beast: A Data-Driven Approach to Litigation ManagementRead more