Get to the point! Claims examiners are juggling more responsibilities than ever, with less time to … 5 Key Insights Every Counsel Status Report Must Deliver for Claims ExaminersRead more
Litigation Management
Turning the Tide: Transforming Litigation Management from Conflict to Collaboration
In the first article of this series 5 Fatal Flaws in Litigation Management, we examined the … Turning the Tide: Transforming Litigation Management from Conflict to CollaborationRead more
5 Fatal Flaws in Litigation Management: Why Immediate Change is Crucial
With over 25 years of experience in the insurance industry, I’ve had the unique opportunity to … 5 Fatal Flaws in Litigation Management: Why Immediate Change is CrucialRead more
5 Actionable Strategies for Emerging Trends and Challenges for Claims Departments in 2025
It’s been an interesting year and 2025 is shaping up to be another exciting year for … 5 Actionable Strategies for Emerging Trends and Challenges for Claims Departments in 2025Read more
Improving Litigation Management: A Data-Driven Approach
Addressing the Challenges of Accurate Data The integration of data analytics and predictive modeling into litigation … Improving Litigation Management: A Data-Driven ApproachRead more
Taming the Claims Severity Beast: A Data-Driven Approach to Litigation Management
In today’s landscape of escalating lawsuit costs and economic uncertainty, managing litigation severity has become a … Taming the Claims Severity Beast: A Data-Driven Approach to Litigation ManagementRead more
Nothing Has Changed in Litigation Management: Why Your Current Strategy May be Extinct
Is your claims litigation management strategy stuck in the Jurassic era? If you’re still relying on … Nothing Has Changed in Litigation Management: Why Your Current Strategy May be ExtinctRead more
Getting Creative And Reducing Claim Costs Without Sacrificing Quality – Part II
Last month, Suzanne Ganier discussed the building blocks needed to reduce claim and litigation costs, while still maintaining a strong focus on quality. Those building blocks included:
* collecting current data about your claims and litigation
* evaluating the claim and litigation work itself
* settling on a carrier claim and litigation handling philosophy
In her follow up, Suzanne discusses how these building blocks create a foundation on which to build new processes and procedures that will reduce your claim and litigation costs, and maybe even decrease you volume as well. I refer this building process as looking at What I Have, What I Want, and What I See.
Time to Get Creative – Reducing Claim Costs without Sacrificing Quality (or your sanity)
In an environment of increased pressure to reduce costs and close claims, bright ideas can help to reduce legal costs while still ensuring great service. In this article, litigation expert Suzanne Ganier speaks about the importance of understanding what you know and what you don’t, analyzing the strengths and weaknesses of those involved in the litigation process, and aligning those analyses with your organization’s philosophies. The result can be a litigation management process that reduces overall claim costs and preserves your sanity.
3 Ways To Help Defense Counsel Help You Make Claims Management More Efficient
We all talk about collaboration with counsel as a means to get better results at a lower costs. But getting what you want is not so easy. How about trying to get what you truly need to get your job done. In our latest post, we discuss three suggestions for helping counsel help you get better results. No attorney is going to say that they don’t want to make a claims professional’s job easier, so help them to help you. Start by telling them what you do, ask for what you want, and then make sure they do it. Take a look at the latest – from the Claims SPOT.