Getting More in Your Negotiations
Take a look at Contributor, Nancy Hudgins review of the Stuart Diamond book on negotiation. We can always use ideas on how to improve negotiations and these look like some good ones.
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Why Don’t Claims Organizations Track Claims Through The Process The Way UPS Tracks A Package?
Today as a customer you can track your packages from the moment they leave the store to the second they arrive at your door. During that time you can see where they are in the process. Truly amazing. Why can’t claims organizations do the same thing? How much better would a claim be if we could track it through the system in the same way UPS can track a package. Something to think about when reading the latest from theClaimsSPOT.
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2 Problems To Prevent Before They Get Out Of Control: The Lily Pads Revisited
Waiting to the last minute can be a costly venture. In out latest post we tell the story of the farmer who waited to clear those innocent lily pads from his pond. He kept going on to what he thought were more important things. Unfortunately he waited to long and the lily pads took over the pond and cost him a lot more to clear. We all have lily pads we don’t want to clear from our desks. It’s time to look for them and clear them off before they strangle the life out of your pond….I know a little poetic but read on and you will get the idea.
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Want To Really Save Money In Mediation? Here’s The Secret: Practice Your Negotiations
Like most things in life, the more you practice the better you will get at it. Try and practice negotiations wherever you are and you will become a better claims negotiator. Take a look at our latest post from Nancy Hudgins on the art of practicing your negotiations.
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2 Company Types And Their Approach To Claim Audits: The Have To’s And The Wants To’s
Companies can choose to audit because they have to or choose to audit because they want to. Companies that want to audit are destined to provide better customer service, happier employees, and improved results. Our latest post asks the question: Which company are you?
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Military Service, Leadership & Claims: A Conversation With CNA’s George Fay, Executive Vice President, Worldwide P&C Claims
As part of our continued series, and in conjunction with Claims Advisor magazine, we add to our Inside SPOT interviews of leaders in the claims industry. These articles have been previously printed in Claims Advisor as part of their Executive Concerns. George Fay, Executive VP of P&C Claims for CNA. Mr. Fay has a very interesting background as a Military Investigator. How he brought that to the claims world makes for yet another example of how diverse our industry is. Please enjoy and comment on this interesting article.
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Don’t Go Into Mediation Cold: Settlement Requires A Game Plan
Like football, a good play book will make executing the game plan better. That is if you have a game plan. In her latest post by contributor Nancy Hudgins, she discusses the importance of having a Settlement Game Plan. Most counsel do not spend a significant amount of time preparing for mediation and settlement. With a game plan discussed in advance, you will improve your chances of settlement.
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2 Approaches To Early Resolution And Cost Savings For Litigation Guidelines
We welcome Nancy Hudgins as a contributing author to the Claims SPOT. Nancy is is a national mediator based in San Francisco and will be writing on resolving claims. In her first post, she points to two methods to early resolution and ways they can cut litigation cost.
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100 Posts And Counting
100 articles and counting. In today’s post we stop to reflect on our latest accomplishment and provide some context as to our last 100 articles. Thanks for the continued support and we look forward to writing the next 100.
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6 Ways To Conquer Procrastination – A Primer For The Claims Professional
Continuing with more insight from the Business Insider War Room, our most recent post deals with ways to fight procrastination. One of the hardest things to do sometimes is avoid distractions and focus on the work. Claims can be exceptionally exciting but at times can be rather repetitive. Working to deal with those times of procrastination in a positive way will help you become a better claims person. Take a look at these ideas and let us hear from you about others.