Welcome to The Claims SPOT
Identifying opportunities is easier when you know how to SPOT the issues
The Claims SPOT is your quick-take resource for spotting the trends, tools, and tactics that make claims operations faster, smarter, and more accurate.
Curated by Marc Lanzkowsky, JD a 25-year claims-transformation leader and founder of Lanzko Claims Consulting Lanzko Claims Consulting each post turns first hand experience into practical ideas you can use today.
Before launching The Claims SPOT, Marc spent 20+ years building high-performance claims teams for global carriers and healthcare captives. He has overseen multi-billion-dollar claims department and has led turnarounds that shaved 30–40 % off loss-adjustment expense. Marc uses AI assistance and workflow tools to supercharge claim operations. With a JD, decades in claims, deep litigation experience and hands-on tech fluency, he has a 360° view of both the legal and operational levers that drive better claim outcomes.
Ready to turn insight into action?
Discover the full suite of AI-driven claims-process solutions at Lanzko.
Questions or ideas? Reach Marc at mlanzkowsky@lanzko.com