Skip to content

Tag Archives: Change Management

  1. Breaking Those Competing Commitments To Change January 23, 2015

    Posted in SPOT on Ops.

    In life change happens and people adapt. In business change happens and people react. Those who are resistant to change are usually easy to spot and equally as easy to manage and therefore rarely derail a change initiative. However, it is the person that generally supports change and outwardly appears to be working for the implementation of a new initiative that can sometimes harbor a “competing commitment” that can have a more deleterious impact on the success of a new initiative.

    No comments
  2. 15 Excuses For Not Changing And 5 Reasons To Change The Way We Make Change April 1, 2014

    Posted in Strategic Planning.

    Change is hard for everyone and how and when to change has been debated and discussed in companies since the first company was formed. What is never debated are some of the excuses used for not changing. People are generally resistant to change and despite the need to move forward people generally prefer to live with what they have. Taking a strategic approach to the issues around change itself shuold help to alleviate some of the resistence. In this post we look at changing the way we change.

    1 comment
  3. Leadership: The Change Process In Claims Requires A Different Approach March 10, 2014

    Posted in Strategic Planning.

    Successful organizations are always changing and adopting to improve their operations, lower costs and increase efficiencies. Claims departments are no different and have been under pressure to transform their operations and live by the mantra of doing more with less. Good claims organizations continuously evolve and adapt to ensure they add value to the overall business. Regardless, changing to meet the challenges of the marketplace is often fraught with problems and difficulties. Many initiatives fail to get off the ground or fail in the implementation process. Change can be very successful and if managed and led correctly. To change effectively there must be a strategic approach and a change in how these initiatives are led.

    No comments
  4. Claims Predictive Modeling: Using The Numbers To Improve Operations And A Change Worth Exploring August 22, 2012

    Posted in Claims Technology, SPOT on Issues.

    Claims Predictive Modeling (CPM) is one of the big buzz words in the industry. After a few decades of improving claims technology systems and creating vast databases of claims information, CPM is an attempt to use that information more effectively. In our latest post we discuss CPM and what it means to make changes to adopt this new metric.

    1 comment