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Category Archives: My History

  1. Putting Puzzle Pieces Together and the Challenge of Creating a New Claims System January 22, 2010

    Posted in Claims Technology, My History.

    Creating a new claims system should be easy with no legacy, right? Not so fast! One of the great things about going to work for a start-up insurance company with a lot of venture money is the idea that you can build everything from scratch. No legacy of losses, a clean balance sheet, and no [...]

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  2. Start-up – Lets get down and dirty and pitch in on everything January 19, 2010

    Posted in My History.

    On day one as Vice President of Claims for Arch Insurance Company I found myself working in cramped space in Lower Manhattan where the CEO shared an office with others and the head of Professional Liability Underwriting found a happy home in an electrical closet. Arch was rapidly growing its underwriting and was binding new [...]

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  3. Change comes quickly when you least expect it January 19, 2010

    Posted in My History.

    9/11 changed everything for a lot of people. I was at my desk at One Liberty Plaza across the street from the World Trade Center when the attacks occurred. I was literally shaken from my desk and the world would never be the same. There were significant emotional and physical issues to deal with. I [...]

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  4. I found my insurance calling – Making operations better and the job easier! January 18, 2010

    Posted in My History.

    Working at Zurich was a great growing and learning experience. One thing about an insurance company is the need to document and follow procedures. Whether as a defense to a potential bad faith action, or in order to continually justify your actions, there are steps that need to be followed. Managing claims is a very [...]

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  5. So this is claims – hey this job is pretty interesting! January 17, 2010

    Posted in My History.

    Welcome to the world of property and casualty claims management. I learned quickly to sit down and avoid the speakerphone. I also learned how to reserve files and negotiate settlements. I managed defense counsel and working with senior management to ensure underwriters, actuarial and finance, were aware of the impact of my work on the [...]

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  6. My first insurance job – So this is insurance January 15, 2010

    Posted in My History.

    Amazingly, it did not take time to find a position (the economy was a tad better back in 1998). I answered a New York Time classified advertisement, interviewed with several staff members (welcome to the corporate world) and was offered a position as a claims supervisor at Zurich Insurance Company. While many of my colleagues [...]

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  7. In the begining I was a Lawyer January 14, 2010

    Posted in My History.

    I began my career as an attorney on Long Island defending doctors against actions of malpractice – a solid beginning with a promising future.

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  8. Day 1 – Blog 1 January 14, 2010

    Posted in My History.

    So here it is, day 1 of the blog to end all blogs. Or not. Insurance usually has the effect of exciting people to extol negativity rather than something positive so as I sit here about to justify my chosen profession I will start with a little history. No I did not wake up one [...]

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