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Don’t keep doing it just because you have always done it that way
So many organizations fail to improve because they get set in their old ways. Hey, a comfy couch is a nice thing as long as the springs are strong and the feathers don't keep falling out.
Ask yourself why you do certain things. If your answer is "well we have always done them that way", then maybe it's time to look again.
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Posted in Best Practices, Commentary.
Seth Godin in his wonderful blog recently wrote about Emergency room doctors in organizations. These are the people that are really good at and are rewarded for stopping bleeding. Seth is questioning where all the strategic thinking to prevent those emergencies in the first place? In claims we tend to hire and support that emergency room doctor mindset. Despite this, we can avoid becoming emergency rooms and be more proactive strategic organizations. In our latest post we explore possible solutions to be less reactive.
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